IT Remote helps you meet your company’s IT Department and support needs quickly and effectively.
Whether for your internal or external users (remote working),
IT Remote lets you take control or gain remote access easily.
Once the IT Remote agents are deployed on all your devices, you can easily access them with or without the employee's presence, whether on company premises, at home or anywhere in the world.
The 100% web-based console allows you to create groups of devices in order to partition access to devices by profile.
This provides fine-tuned management of device access rights and information security in the company.
Connect to your customers in complete security thanks to the architecture of our solution, which offers your company and customers permanent encrypted and highly secure remote access (SSL encryption, 2FA two-factor authentication, Oauth2...)
This software, in 100% web mode, is very easy to use and is free of all the limitations of installation, versioning, etc. to allow fast and effective intervention, however complex the problem is.
Thanks to its APIs and Web Services available on demand, any ITAM (IT Asset Management) / ITSM (IT Service Management) or CRM (Customer Relationship Management) solution publisher can easily implement the remote control or remote access features in its software.
"Thanks to the interconnection with IT Remote, we can remotely control or access our users' computers directly from our PYTHEAS Service Desk application. This enables us to troubleshoot for them quickly and easily”
Eric BIBAL, PYTHEAS Support Manager
Access the web console
