A remote desktop connection can technically enable you to do anything you could do if you were sitting in front of the computer. Remote access can be useful for individuals but is especially helpful for professionals; particularly in the field of IT maintenance.
Using a remote desktop enables you to:
So as you can see, being able to connect to a remote desktop is essential for any company that needs to provide remote maintenance to its customers or employees.
The IT technicians who are made administrators can then connect to the local system and perform repairs and updates, or make settings for elements of the system remotely throughout the IT system.
With IT Remote, you connect to the remote desktop directly from your online web console. To connect, just enter your login details.
You can also connect from the WAN using the IP address of the target PC.
To do this, you will need to set up remote access manually in your > systems and security menu.
Next, in the > Port Forward section, authorise port 3380.
This is the port for the remote desktop protocol. This operation gives you access to the target PC. However, this method is not very secure and poses a significant cybersecurity risk. So it’s essential to secure your administrator account as well as making sure your security patches are up to date.