What’s the best remote control software?

The stakes are high when it comes to choosing the best remote control software for your company. That’s why this decision should not be taken lightly and must fit in with the overall vision of your IT department.

Depending on the software you're using, the number of computers you need to manage, the safety settings you require and the cost for your company, some remote control software programs may be more appropriate than others.

Best remote control software for ITSM

The term ITSM (IT Service Management) refers to the establishment of an inclusive IT department with the aim of meeting the needs of a business as fully as possible.

An ITSM approach looks at the experience of the employee, the customer and even the IT department itself.

As you will have understood, the idea is above all to optimise a company's IT services as much as possible so that it can boost productivity, improve intelligibility, facilitate access to resources and reduce cybersecurity risks.

The IT Remote solution - remote desktop can help with your ITSM approach for a number of reasons:

  • roll-out to your computers is automatic,
  • you save time by performing remote control actions on multiple devices at once,
  • access management is done quickly and easily according to the profiles created in your IT Remote web console,
  • the interface is simple, accessible and intuitive,
  • you can interconnect IT Remote with other ITAM/ITSM or CRM software easily

What’s the best remote control software for GLPI?

GLPI is an open source service management software package that lets you plan and manage changes to your IT system. It also contains a Helpdesk feature. Overall, a number of remote desktop software packages can work with GLPI. However, they differ in how easy they are to integrate.

IT Remote is once again the best remote control software for interconnecting your various software programs. In just a few clicks, you can access all your software and provide remote assistance.

Advantages of IT Remote

IT Remote is an impressive all-in-one tool that lets you access your computer from another device, attended or unattended.
Its simplicity of use makes it the best remote control software, particularly thanks to:

  • no installation being required, an internet connection is all you need to connect,
  • its enhanced security settings (two-factor authentication),
  • A simple and intuitive interface.

To best meet your needs, IT Remote provides custom solutions designed for:

  • IT departments and business support
  • service providers
  • schools and universities
  • For you and your family

Which remote control solution offers the best value for money?

All features being equal, IT Remote is one of the most affordable solutions on the market:


  • €32.90 / MONTH
  • 1 user owning 1 licence
  • 200 devices managed

IT Remote

  • €15 / MONTH
  • Devices managed: unlimited
  • Users: unlimited


  • €29.90 / MONTH
  • 20 users
  • 500 devices managed
For half the price, IT Remote offers unlimited access to the remote control console. So you can manage your computer equipment with no limits on the number of users or devices.
Try IT Remote for free