The term ITSM (IT Service Management) refers to the establishment of an inclusive IT department with the aim of meeting the needs of a business as fully as possible.
An ITSM approach looks at the experience of the employee, the customer and even the IT department itself.
As you will have understood, the idea is above all to optimise a company's IT services as much as possible so that it can boost productivity, improve intelligibility, facilitate access to resources and reduce cybersecurity risks.
The IT Remote solution - remote desktop can help with your ITSM approach for a number of reasons:
IT Remote is an impressive all-in-one tool that lets you access your computer from another device, attended or unattended.
Its simplicity of use makes it the best remote control software, particularly thanks to:
To best meet your needs, IT Remote provides custom solutions designed for: