Service providers

IT Remote is particularly suited to service providers who need to access their customers’ infrastructure quickly and simply

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Access your customer’s infrastructure easily

You can control servers and access user computers simply and quickly, in total security, without setting up a VPN network with your customer.

Take remote control of several computers at once

You can take remote control of several computers at once for several clients.

Log in securely

The service provider benefits from all the features (Quick support, Agent, file-sharing, rights elevation...) of the IT Remote software, giving them effective and fast troubleshooting.

Benefit from a large number of functions

The architecture of IT Remote offers permanent, encrypted, highly secure remote access (SSL encryption, 2FA two-factor authentication, Oauth2...), guaranteeing you totally secure maintenance and control of your remote devices.

You no longer need to make sure you have the right version of the IT Remote software

The service provider can be sure of being able to take control of their Customers’ computers or servers without worrying about the IT Remote Version Number.

The Web Console is always up to date and the agents update automatically. No more compatibility worries when you choose IT Remote.

		 Advantages 
	

Enable external service providers to access all their Customers’ devices
Make it easy for the service provider to use IT Remote with 100% web mode, which requires no installation or software updates
Optimise intervention time with the many tools provided
Avoid any complicated update problems
Benefit from rock solid security (SSL encryption, 2FA two-factor authentication, Oauth2...)