Remote control software is relatively simple to integrate. The first step is to appoint software administrators. They will be the only people who can manage access and permissions.
Be careful and don’t hand out administrator rights too generously. This status gives someone significant powers such as permission and access management, user group management, or execution of updates and programs.
To help out your employees or customers, you don’t need to install anything at all on your control PC. Indeed, the IT Remote solution requires no installation. On the other hand, the IT Remote Quick Support executable will need to be downloaded on client computers. Once the executable is downloaded, remote control is accessible.
To integrate remote assistance with permanent access, you just need to install an agent (service) on the client computer. Integration works in the same way for temporary and permanent access.
With IT Remote, you don’t need to update the software yourself. All the quick support updates are automated. So the software carries out its own maintenance. However, users can choose not to allow automatic updates and update it themselves manually.
You can log in to the IT Remote solution as soon as you sign up for your subscription.
Then you can manage your devices remotely from the IT Remote web console, which you can access from the homepage.